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FixTheBog

Privacy Policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at customerservice@fixthebog.com. At www.fixthebog.com, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information that is received and collected by www.fixthebog.com and how it is used.

Log Files: Like many other Web sites, www.fixthebog.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons: www.fixthebog.com does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customise Web page content based on visitors browser type or other information that the visitor sends via their browser. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Your Personal Information: When you place an order online at fixthebog.com we use a secure server to retrieve your personal details and payment information. We ask for your name, address, telephone number, email address and payment details. This information is required to process your order and it enables us to contact you urgently if there is a problem with your order. The details you provide us with are encrypted to prevent unauthorised access and held on record so that you can login to our website and view previous order history, make changes to personal information and quickly make repeat orders. fixthebog.com also gives you the opportunity to checkout as a guest, in this case, no personnel information is held other than that of your paypal transaction reference. To complete your order we will have to disclose some of your information to our delivery service providers. This will be one of the following:- Royal Mail, Parcelforce or FedEx. The disclosed information may not be used for anything other than the process of making a delivery. In addition none of our delivery providers are permitted to share your information with any third parties.


Mailings: We will never share any of your personal details to any third party for them to market unrelated products or services to you. We however may use your details to advise you of special offers, new product releases or significant site developments at www.fixthebog.com. You can opt out of this correspondence at any time.