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FixTheBog

About Us

The Story behind FixTheBog 

How did FixTheBog come to be one of the leading plumbing and heating spare part providers?

1996, a property build began on an old farm house in the countryside of Berkshire. As with any house build, spares of all types, shapes and sizes were required. Could they be attained without extensive hassle? No, is the firm answer. After experiencing scarily expensive spares, terrible communication, long lead times, slow delivery, terrible picture quality - frustration was running high.

So what started out as a house build ended up in the birth of a family-run plumbing and heating business “dripping” with commercial capability. Named in good humor, FixTheBog. Starting out with a single product, Macdee syphons, the range is rapidly growing to now being over 4000 product lines including top choice brands (at great prices.)

With a continually growing team who are just at the other end of the phone to offer friendly purchasing and technical support. The majority of which are women who very much enjoy surprising (sometimes skeptical) customers with their plumbing knowledge, FixTheBog is going from strength to strength.

Whether you are shopping as a domestic or commercial customer, our product range at FixTheBog has been carefully selected to offer the quality toilet spares that you need to get the job done. Our great supplier relationship ensures that we are up to date with the latest product releases and advances to keep our customers provided for and ahead of the game. When backed up by a service that when ordered before the cut off is guaranteed to be out our door that day and if selected can even be at your door the next.

Our Mission

To create a smooth and dare we say it, pleasurable purchasing experience.

Our emphasis, on providing a reliable, affordable and honest service.

Customer satisfaction from part search, to purchase and delivery.

Helping keep our customers lives as hassle free as possible.

 

Summary of what you can expect from shopping with us:

  • A family run business that go the extra mile and put the customer first.
  • Over 4000 competitively priced product lines.
  • Including top, market leading brands.
  • Toilet spares, that if ordered before 3pm are shipped out the same day.
  • Closely monitored stock levels to avoid disappointment.
  • Friendly customer service.
  • Next Day delivery available
  • Free Shipping included
  • Provide that same reliable service across the EU.
  • Stock top, acknowledged brands: Ideal Standard/Armitage Shanks, Dudley, Viva, Macdee, Siamp, Sottini, Wirquin, Roca, Gainsborough, Banico, FluidMaster. To name just a few.

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Registered Office Address:
4TH FLOOR 
RADIUS HOUSE 51 CLARENDON ROAD 
WATFORD 
HERTFORSHIRE 
ENGLAND 
WD17 1HP

 

Main Trading Address:
Unit 10
Studland Industrial Estate
Ball Hill
NEWBURY
RG20 0PW

We are registered in England and Wales under Company Number 3176722.

www.fixthebog.com is a site operated by Integration Design 2000 Ltd.

Our VAT number is 664628704